faq

Shipping fees include the postal cost and the envelope.

I only accept PAYPAL which allows you to pay using your credit card even if you don't have an account with them.

My one-off pieces are shipped with a tracking number, so the shipment is a little more expensive. If you prefer cheaper shipment (but with no way to be tracked) please ask me about it and I'll adjust the listing for you. Please note I'm not responsible for lost mail and I will not refund you without the tracking number shipment.

All the other items are shipped without tracking number to try to keep shipping prices as low as possible. I try to ship orders asap, it normally takes 3-4 working days, for available items. Made to order items might take 1/2 weeks.

I accept returns if you're not satisfied with your order. By law the return window is 14 days after receipt of the goods. The cancellation period will start the moment the customer receives a product.

Please note that this rule does NOT apply to custom-made products. 

Please note that buyers bear the shipping cost related to returning goods.